VACCINATION POLICY 

Effective December 20th, all Haven Fitness clients must show one-time proof of a FULL COVID-19 vaccination (+ Booster) until the foreseeable future.

Requiring proof of a full COVID-19 vaccination is the next logical step for us in our plan to stay in good health as COVID-19 positive cases continue to rise with the introduction of new variants. 

FAQ’s:

What is the process for showing my COVID-19 vaccination information?

  • As of December 20th, all clients must show proof of vaccination by one of the following processes:
  • Bring your physical vaccination card to the studio and show the Haven instructor
  • Bring a photo of your vaccination card to the studio and show Haven instructor
  • Email a photo of your vaccination card to info@havenfitness.com
  • A *full* vaccination is defined as TWO doses of either Moderna or Pfizer or ONE dose of Johnson and Johnson AND A BOOSTER.

Can I take class at Haven Fitness without being vaccinated against COVID-19?

  • No.  As of December 20th, all clients must show one-time proof of COVID-19 vaccination.

Can I take class at Haven Fitness if I am partially vaccinated against COVID-19?

  • Yes, however, you must wear a mask at all times (before, during and after workout). Proof of partial vaccination is still required.

What if I show up to my first class and do not have my COVID-19 vaccination information?

  • For the safety and well-being of our instructors, clients, their families and our broader community, our policy is zero tolerance, no exceptions.  If you’re not able to produce proof of vaccination, you will be reminded of our policy clearly visible in studio, and respectfully asked to not attend class until you’re able to produce one-time proof of vaccination.  Our team is using all means of communication to appropriately plan for your first class via our website, social media, in-studio signage, and our email newsletter.

Why are you requiring that all clients show proof of their COVID-19 vaccination?

  • The health and wellness of our instructors, clients and their families is our top priority. As a Small Business, we feel a responsibility to protect our team, our customers, and our community. At the onset of the pandemic, we were transparent that our policies would be ever-changing based on local and State guidelines, as well as our own personal decisions in keeping our community safe.  Requiring a one-time proof of vaccination is the logical next step for us. We thank you for your understanding, patience and flexibility as we navigate yet another Fall/Winter season during this COVID-19 pandemic. Your trust and loyalty in our 'haven' will allow us to continue on as a small business.

What if I’m not vaccinated but will wear a mask to class?

  • All clients taking in-person classes with Haven Fitness must fulfill one of the following requirements:
  • Fully vaccinated against COVID-19 (including Booster): Mask not required
  • Partially vaccinated against COVID-19 (i.e. no Booster): Mask REQUIRED

Cancellation Policy 

You can cancel yourself out of class free of charge up to three hours before the start of class.  If you cancel yourself out of class within three hours of the class start time, one full class credit will be deducted from your account.

If you are a no-show, you will be charged a $10 no-show fee as class capacity is extremely limited. 

Class Expiration

Our class packages expire depending on the number of classes purchased. We give you a little more time to work through our larger class packages because, well, there are more classes to get through.

Monthly Packages: 30 days after purchase

Drop-In single class: 2-weeks after purchase

5-pack: 4-weeks after purchase

8-pack: 8-weeks after purchase

Class Waitlist

If there is a waitlist for class, not to worry! We actively monitor class registration, so continue to sign up, and as soon as a space becomes available, we will automatically add you into the class and alert you via email.  

If you’re waitlisted for a class but know in advance that you won’t be able to make it, please remove yourself from the waitlist by cancelling from your schedule in MINDBODY account.  This will allow us to add someone else who is waiting to get into the class.

Weather

Because we live in New England, we're used to adjusting to inclement weather as it comes. Your safety, and the safety of our team, is of utmost importance, so we will use our judgement accordingly and alert you (via email and on our social media) of any schedule changes or class cancellations.  

If class is cancelled, your credit will be added back into your account automatically. If the class time shifts but remains on the schedule, we will keep you registered in the class and notify you of this change.